ISO 20000 Lead Auditor I20000LA
Specifies the requirements to be met by the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to meet agreed service requirements.
This International Standard covers the design, transition, delivery and improvement of services to meet agreed service requirements and provide value to both the customer and the service provider. It requires the service provider to have an integrated process-based approach when planning, establishing, implementing, operating, monitoring, reviewing, revising, maintaining and improving a Service Management System (SMS). We suggest you continue your professional preparation with CertiProf Certified ISO 20000 Lead Auditor (I20000LA).
People interested in monitoring the effectiveness of IT management system implementations and those who want to become ISO/ICE 2000 auditors.
Get to know the general description of ISO/IEC 20000.
2. Identify available certification and qualification schemes.
3. Understand the principles of IT service management.
4. Adopt the requirements of an effective ISO 20000 audit.
5. Understand the requirements for pre-audits, formal certification and surveillance audits.
More training available
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Remote Worker Professional Certification RWPC™
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Business Intelligence Analyst Professional Certification BIAPC™.
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Business Model Canvas Essentials Professional Certification BMCEPC™.
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Business Intelligence Foundation BIFPC™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Inventory Management Analyst Professional Certification IMAPC™.
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Business Agility Professional Certification BAPC™
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Inventory Management Analyst Professional Certification IMAPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Business Model Canvas Professional Certification BMCPC
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User Stories Foundations Certificate - USFC™
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ISO 20000 Lead Auditor I20000LA
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 20000 Internal Auditor I20000IA
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 20000 Foundation I20000F
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 22301 Lead Auditor I22301LA
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 22301 Internal Auditor I22301IA
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ISO 22301 Foundation I22301F
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ISO 27001 Lead Auditor I27001LA
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 27001 Internal Auditor I27001IA
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
ISO 27001 Foundation I27001F
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Cybersecurity Awareness Professional Certification - CAPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Ethical Hacking Professional Certification - CEHPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Lean Product Discovery Professional Certification LPDPC™.
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Agile Leader Professional Certification ALPC™
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Design Sprint Certification CPDSC™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Agile Coach Professional Certificate ACPC®
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Scrum Foundation Professional Certification SFPC™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Big Data Professional Certificate BDPC™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Lead Cybersecurity Professional Certification LCSPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Lean Six Sigma Yellow Belt Professional Certification LSSYBPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
CyberSecurity Foundation Professional Certificate CSFPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Design Thinking Professional Certificate DTPC®
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Lean Six Sigma Black Belt Professional Certification LSSBBPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Lean Six Sigma Green Belt Professional Certification LSSGBPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
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Lean Six Sigma White Belt Professional Certification LSSWBPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Innovation Management Professional Certificate IMPC™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Kanban Essentials Professional Certification KEPC™.
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Agile HR Certified Professional AHRCP™
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
DevOps Culture Practitioner Certificate DCPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
DevOps Advanced Professional Certification DAPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
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DevOps Essentials Professional Certificate DEPC®
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Artificial Intelligence Expert Certificate CAIEC™
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Artificial Intelligence Professional Certificate CAIPC™
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AI Risk Manager Professional Certification - AIRMPC™
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Blockchain Professional Certificate BCPC®
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Generative AI Professional Certification - GAIPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Scaled Scrum SSPC™
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Scrum Developer Professional Certification SDPC™
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Scrum Master Professional Certificate SMPC®
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Scrum Product Owner Professional Certification SPOPC™.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Prospective Planning and Scenario Design
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Public Policies (Cultural, Gender, Elderly, Children and Environmental).
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Institutional / Municipal Strategic Planning
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
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Performance Indicators (MfDR)
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Municipal Development Plans
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Public Value Assessment
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Occupational pathologies
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Project Management
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Workshop: How to be productive in spite of the circumstances
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Inventory Management
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Statistical Quality Control
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Integral Leadership and Management Workshop
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Operations Management
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Fundamentals of Statistics and Probability
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
IT Audit
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Project Formulation
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Soft Skills
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Project Evaluation
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Project Management
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Quantitative Methods for Decision-Making
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Strategic Project Formulation and Evaluation
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Interpretation of Rule 14001
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Risk Analysis
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Root Cause Analysis
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Interpretation of the ISO 9001 Standard
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Managing for Development Results (MfDR)
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Organizational Climate and Culture and the development of surveys to measure it.
It is a methodology that seeks to identify and address the root causes of a problem to prevent its recurrence and improve organizational processes.
Tailor-made training for your company
We can bring to your company, organization and/or site of interest any of our Business Academy Program trainings. Based on the requirements and needs requested, we design specific and customized training programs.
In addition, if you need any topic that is not included in our Business Academy Program, you can contact the Training and Development Unit and our staff will contact you as soon as possible.
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